- 01DocumentTerms of use
- 02Applies toPelican Casino website
- 03Last revisedCurrent terms apply
- 04StatusRead the terms before you play
About these terms
About Pelican Casino and these terms
Pelican Casino provides information and access to online casino services. By using the site, you agree to follow these terms and any applicable rules for your account, games, payments and promotions.
Key details
- Brand
- Pelican Casino
- Purpose
- Casino services, promotions and information for players.
- Language
- English for readers in Switzerland
- Market
- Information for Switzerland; availability and applicable rules may depend on your circumstances.
- Age requirement
- Adults aged 18 or over only.
- Using the site
- Read the terms, review current offers and account conditions, and use the official site to access available services.
These terms explain the use of Pelican Casino. Specific account, game, payment and promotion conditions are set out in the current official terms and cashier information.
Using the site
Using Pelican Casino responsibly
- Read the current terms before registering, making a payment or accepting an offer. The conditions shown on the official site apply to the relevant service.
- Check that the information is current before relying on it, as terms and availability can change.
- Do not impersonate another person, interfere with other users or introduce harmful code to the site.
- Do not misrepresent Pelican Casino’s terms or imply approval by a regulator.
Adults only
Age limits and availability
You must be at least 18 to use gambling services. Access to information does not mean that gambling is lawful or available in every location.
Players in Switzerland should check applicable rules and the ESBK’s information before using an online gambling service. The ESBK is the Swiss gambling regulator; this does not state that Pelican holds an ESBK licence. ESBK information ↗.
Accounts
Accounts, verification and access
Register and use an account only if you meet the age and eligibility conditions shown on the official site. Follow its instructions for login and verification, and never share your password or security details.
Account status, identity checks and payment decisions are subject to the current official terms. Check your account or contact the operator through its published channels if you need assistance.
Promotions
Games, bonuses and payments
01Game rules
Check the rules, features and availability for each game on the official site before playing. Game access may depend on your location and account status.
02Bonuses and free spins
Review eligibility, offer dates, wagering basis, excluded games and how winnings are treated before accepting a promotion.
03Bonus conditions
Use only the promotion details and instructions published on the official site. Check whether an offer requires opt-in and what conditions apply.
04Payments
Check the cashier for available payment methods, currency, limits, fees, verification steps and withdrawal conditions before transacting.
Promotional credit, payment options and eligibility depend on the current official terms. Do not assume that an offer or payment method is available to your account.
External services
Third-party sites and services
Links to external sites may provide further information or support. Those services operate under their own terms and privacy practices.
Check the address and current information when visiting an external site. A link does not guarantee that a service is available or suitable for you.
Site content
Content and permitted use
You may read and save site information for personal reference. Respect the rights of others when using names, images or material, and do not imply that an outside organisation endorses Pelican Casino.
Terms and site information may change. Check the official site for the current version before taking action.
Your responsibility
Your decisions and liability
Gambling involves financial risk and may cause harm. To the extent permitted by applicable law, Pelican Casino is not responsible for losses or outcomes resulting from gambling or reliance on general information. The operator’s current terms govern account activity and transactions.
Your rights and obligations depend on applicable law. Nothing in these terms excludes rights that cannot lawfully be excluded.
Need help?
Questions, complaints and support
For an account or payment concern, follow the complaints procedure published on the official site. Keep relevant dates, transaction records and messages, and use the stated contact channel.
For questions about gambling regulation in Switzerland, consult the ESBK interactive gambling complaint formA regulatory enquiry does not replace a complaint to the operator or a claim under applicable law.
Related terms
Privacy, cookies and changes
Our Privacy information explains how personal data is handled. Check the official site for details about cookies and similar technologies and the choices available when you use the service. Swiss data protection is governed by the Swiss Federal Act on Data Protection (revDSG / nDSG); the federal regulator is EDÖB.
Check the official site for the current terms.
Privacy and cookies
Find out how personal data and cookies are addressed on the official site.
Get Bonus NowRelated information
More Pelican Casino information
Pelican casino terms and conditions for Switzerland
Pelican bonus terms and wagering requirements
Pelican Casino may offer a welcome package, regular promotions, loyalty rewards or free spins promotions. Availability and eligibility can change, so check the current offer terms on the official site before opting in.
Pelican bonus terms may set out eligible games, wagering rules, stake restrictions, expiry, withdrawal conditions and how amended or cancelled offers are handled. Read all applicable conditions before accepting a promotion.
Pelican Casino wagering requirements are not stated in the available brand information. Check the current offer terms for any requirement and for the conditions applying to bonus funds and winnings; do not assume a multiplier or immediate withdrawal is allowed.
- You must meet the minimum age requirement of 18.
- Read the current promotion and account terms before opting in.
- Check the cashier and official terms for currency, fees, verification and withdrawal conditions.
- Set personal limits and stop if gambling becomes difficult to control.
Pelican Casino liability, privacy and complaints
Pelican Casino services and information may not always be uninterrupted or error-free, and payment or gambling outcomes are not guaranteed. Applicable law and the current operator terms determine liability and your rights.
Pelican Casino players in Switzerland should review privacy information addressing the Swiss Federal Act on Data Protection (revDSG / nDSG). The Swiss data protection regulator is EDÖB.
Send Pelican Casino complaints through the contact channel and procedure stated on the official site, and keep relevant records. For free support with gambling-related harm, contact SOS Spielsucht or Sucht Schweiz. For self-exclusion information, consult the ESBK about Spielsperre.
