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Safer play & real help

Pelican Casino Responsible Gambling

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Would you like to talk today? Free, confidential support is available in Switzerland through SOS Spielsucht and Sucht Schweiz. SOS Spielsucht ↗ 18+ · Play responsibly and seek support early when gambling feels difficult to manage.

Safer play

Put your wellbeing first

Gambling is entertainment, not income. It can affect your finances, mood and relationships, so ask for help before problems grow.

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Take a pause

Step away from gambling and choose an activity with no money at stake.

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Protect essentials

Keep rent, food, bills and savings separate from any money intended for play.

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Talk to someone

A trusted person or support service can help you pause, reflect and decide what to do next.

Know the risks

Understand the risks before playing

  • Casino results cannot provide a dependable income.
  • Trying to recover losses can lead to greater spending.
  • Borrowing, hiding play or using essential funds are reasons to stop.
  • Promotions and free spins may include conditions and do not remove the risk of losing money.

In Switzerland, formal gambling exclusion may involve Spielsperre and the ESBK. Check the applicable Swiss process directly. ESBK information ↗.

Spending controls

Pelican deposit limits and protecting your budget

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Set your boundary first

Review the deposit and spending controls shown in your Pelican Casino account. A limit is a ceiling, not a target.

  1. Keep essential money safe and never borrow for gambling.
  2. Check when a changed limit takes effect.
  3. Confirm whether a control covers deposits, losses or another activity.
  4. If a limit is hard to follow, stop and seek independent support.

Time away

Set time limits and take real breaks

  1. Step 1

    Choose your stopping point

    Decide when you will finish before starting, then set an alarm away from the gambling site or app.

  2. Step 2

    Make the break genuine

    Close the site or app, silence gambling notifications and switch to another activity.

  3. Step 3

    Notice the impact

    Consider whether gambling is affecting your sleep, work, relationships or thoughts.

  4. Step 4

    Ask for support

    If stopping is difficult or sessions run longer than planned, contact a support service.

Blocking access

Pelican self exclusion and Spielsperre

Self-exclusion creates distance from gambling. Check exactly which account, service and period each option covers.

01Pelican Casino exclusion

Contact Pelican Casino support to confirm the available process, duration and rules for reopening.

02Swiss Spielsperre

In Switzerland, the ESBK is the relevant authority to contact for information about Spielsperre and the applicable process.

03Device and bank controls

Ask your device or bank provider which blocking tools are available and what they prevent.

Find out more ESBK Spielsperre ↗ Contact the ESBK to understand the relevant Swiss arrangements.

Warning signs

Signs that gambling may be causing harm

01

Trying to win back losses

Continuing after a loss, increasing stakes or playing to recover money are warning signs.

02

Financial pressure

Loans, unpaid bills or mixing essential funds with gambling money signal a need to stop.

03

Everyday life affected

Poor sleep, secrecy, arguments or putting gambling before work and relationships deserve attention.

Any of these signs is a good reason to seek support; only a qualified service can assess your situation. SOS Spielsucht offers information and support when you are unsure what to do next.

Get support

Independent gambling support in Switzerland

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SOS Spielsucht

SOS Spielsucht offers free help and information for people affected by gambling.

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Swiss Spielsperre

Contact the service if you want to discuss stopping, limits or support options.

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Sucht Schweiz

Sucht Schweiz provides information and support resources relating to addiction and gambling.

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If another person’s gambling affects you, support is available for your own wellbeing and boundaries.

Choose your next step

Take one practical step now

Speak with support

SOS Spielsucht and Sucht Schweiz can help you discuss gambling concerns confidentially.

Contact SOS Spielsucht →

Common questions

Pelican Casino Responsible Gambling Questions

When should I seek help with gambling at Pelican Casino?

You can ask for help at any time, including when you are only concerned about the time or CHF you spend. Early support can make it easier to regain control.

Are Pelican deposit limits enough to prevent harm?

No. Deposit limits are one tool and work best alongside time limits, breaks and support. If you cannot keep to a boundary, stop playing and seek help.

How does Pelican self exclusion work?

The current Pelican Casino self-exclusion process and duration are not published on the official site. Contact Pelican Casino support for the applicable terms, and ask the ESBK about Spielsperre.

What if someone close to me is gambling?

You can seek help for yourself. SOS Spielsucht and Sucht Schweiz can provide information and support for people affected by another person’s gambling.

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Need to talk?

SOS Spielsucht and Sucht Schweiz can help you discuss gambling concerns in Switzerland.

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Related information

More from Pelican Casino

Pelican Casino Responsible Gambling in Switzerland

Pelican Casino responsible gambling: keep play manageable

Pelican Casino responsible gambling starts with treating casino play as paid entertainment rather than income. Use only money you can afford to lose and decide your CHF budget before opening slots or other games.

Pelican Casino players should separate gambling from rent, bills and food. Do not chase losses, borrow to continue or play when distressed, exhausted or affected by alcohol.

  • Choose a personal CHF spending limit before playing.
  • Set a stopping time and leave when it arrives.
  • Take regular breaks away from the screen.
  • Track deposits and withdrawals to keep spending visible.
  • Never raise your budget to recover losses.

Pelican Casino deposit limits and safer gambling tools

Pelican Casino deposit limits can help manage money entering your account. If deposit, loss, wagering or session controls are available, set them before playing within your personal budget.

Check the current Pelican Casino account tools and conditions on the official site, as availability and operation may change. If reducing a limit is not immediate, stop playing and contact support.

Pelican Casino safer gambling through breaks

Pelican Casino safer gambling includes pausing whenever play feels difficult to manage. A longer break may suit you if you are playing more often, for longer or with more money than planned.

Use a break to remove gambling reminders, review your bank activity and speak with someone you trust. Do not use another person’s account to continue playing.

Pelican Casino self exclusion and Spielsperre

Pelican Casino self exclusion is a stronger step when you want to stop rather than reduce play. The current process, duration options and account consequences are not published on the official site, so confirm them with Pelican Casino support and check the terms.

In Switzerland, Spielsperre is associated with the ESBK. Contact the ESBK for information about the relevant Swiss process; a closed Pelican Casino account alone may not cover every gambling service.

Pelican responsible gambling support in Switzerland

Pelican responsible gambling includes seeking help early if gambling affects finances, relationships, work, sleep or mental health. SOS Spielsucht and Sucht Schweiz offer free support and information in Switzerland.

Pelican Casino players can contact a support organisation even when unsure whether gambling is a serious problem. If you feel at immediate risk of harming yourself or someone else, contact local emergency services.

ConcernPractical action
Spending is risingStop deposits, review your CHF budget and seek support.
Stopping feels impossibleRequest self-exclusion and contact SOS Spielsucht or Sucht Schweiz.
Gambling is secretTell someone you trust and avoid playing alone.
You need official informationContact the ESBK about Spielsperre and applicable Swiss arrangements.
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