
Take a pause
Step away from gambling and choose an activity with no money at stake.

Would you like to talk today? Free, confidential support is available in Switzerland through SOS Spielsucht and Sucht Schweiz. SOS Spielsucht ↗ 18+ · Play responsibly and seek support early when gambling feels difficult to manage.
Safer play
Gambling is entertainment, not income. It can affect your finances, mood and relationships, so ask for help before problems grow.

Step away from gambling and choose an activity with no money at stake.

Keep rent, food, bills and savings separate from any money intended for play.

A trusted person or support service can help you pause, reflect and decide what to do next.
Know the risks
In Switzerland, formal gambling exclusion may involve Spielsperre and the ESBK. Check the applicable Swiss process directly. ESBK information ↗.
Spending controls

Review the deposit and spending controls shown in your Pelican Casino account. A limit is a ceiling, not a target.
Time away
Decide when you will finish before starting, then set an alarm away from the gambling site or app.
Close the site or app, silence gambling notifications and switch to another activity.
Consider whether gambling is affecting your sleep, work, relationships or thoughts.
If stopping is difficult or sessions run longer than planned, contact a support service.
Blocking access
Self-exclusion creates distance from gambling. Check exactly which account, service and period each option covers.
01Pelican Casino exclusion
Contact Pelican Casino support to confirm the available process, duration and rules for reopening.
02Swiss Spielsperre
In Switzerland, the ESBK is the relevant authority to contact for information about Spielsperre and the applicable process.
03Device and bank controls
Ask your device or bank provider which blocking tools are available and what they prevent.
Find out more ESBK Spielsperre ↗ Contact the ESBK to understand the relevant Swiss arrangements.
Warning signs
Continuing after a loss, increasing stakes or playing to recover money are warning signs.
Loans, unpaid bills or mixing essential funds with gambling money signal a need to stop.
Poor sleep, secrecy, arguments or putting gambling before work and relationships deserve attention.
Any of these signs is a good reason to seek support; only a qualified service can assess your situation. SOS Spielsucht offers information and support when you are unsure what to do next.
Get support

SOS Spielsucht offers free help and information for people affected by gambling.
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Contact the service if you want to discuss stopping, limits or support options.
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Sucht Schweiz provides information and support resources relating to addiction and gambling.
Play NowIf another person’s gambling affects you, support is available for your own wellbeing and boundaries.
Choose your next step
SOS Spielsucht and Sucht Schweiz can help you discuss gambling concerns confidentially.
Contact SOS Spielsucht →Close gambling accounts, silence reminders and spend time away from gambling. Support can help you plan further steps.
Find support options →Ask Pelican Casino support about its current self-exclusion process and contact the ESBK about Spielsperre.
Contact the ESBK →You can seek help when someone else’s gambling affects your finances, relationships or wellbeing.
Get help from Sucht Schweiz →Common questions
You can ask for help at any time, including when you are only concerned about the time or CHF you spend. Early support can make it easier to regain control.
No. Deposit limits are one tool and work best alongside time limits, breaks and support. If you cannot keep to a boundary, stop playing and seek help.
The current Pelican Casino self-exclusion process and duration are not published on the official site. Contact Pelican Casino support for the applicable terms, and ask the ESBK about Spielsperre.
You can seek help for yourself. SOS Spielsucht and Sucht Schweiz can provide information and support for people affected by another person’s gambling.

SOS Spielsucht and Sucht Schweiz can help you discuss gambling concerns in Switzerland.
Get Bonus NowRelated information
Pelican Casino responsible gambling starts with treating casino play as paid entertainment rather than income. Use only money you can afford to lose and decide your CHF budget before opening slots or other games.
Pelican Casino players should separate gambling from rent, bills and food. Do not chase losses, borrow to continue or play when distressed, exhausted or affected by alcohol.
Pelican Casino deposit limits can help manage money entering your account. If deposit, loss, wagering or session controls are available, set them before playing within your personal budget.
Check the current Pelican Casino account tools and conditions on the official site, as availability and operation may change. If reducing a limit is not immediate, stop playing and contact support.
Pelican Casino safer gambling includes pausing whenever play feels difficult to manage. A longer break may suit you if you are playing more often, for longer or with more money than planned.
Use a break to remove gambling reminders, review your bank activity and speak with someone you trust. Do not use another person’s account to continue playing.
Pelican Casino self exclusion is a stronger step when you want to stop rather than reduce play. The current process, duration options and account consequences are not published on the official site, so confirm them with Pelican Casino support and check the terms.
In Switzerland, Spielsperre is associated with the ESBK. Contact the ESBK for information about the relevant Swiss process; a closed Pelican Casino account alone may not cover every gambling service.
Pelican responsible gambling includes seeking help early if gambling affects finances, relationships, work, sleep or mental health. SOS Spielsucht and Sucht Schweiz offer free support and information in Switzerland.
Pelican Casino players can contact a support organisation even when unsure whether gambling is a serious problem. If you feel at immediate risk of harming yourself or someone else, contact local emergency services.
| Concern | Practical action |
|---|---|
| Spending is rising | Stop deposits, review your CHF budget and seek support. |
| Stopping feels impossible | Request self-exclusion and contact SOS Spielsucht or Sucht Schweiz. |
| Gambling is secret | Tell someone you trust and avoid playing alone. |
| You need official information | Contact the ESBK about Spielsperre and applicable Swiss arrangements. |